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Making A Purchase

Making a purchase could not be easier.

Simply browse our catalogue and select the items you wish to purchase through the ‘Add to Basket’ option.

Once you have finished your selection, ‘Checkout’ and simply enter your details to successfully complete the order. 
We accept credit card payments by most major cards, through Pay Pal

Credit Card Security

Your sensitive financial information is securely stored on Pay Pal servers.

When you use Pay Pal to pay online, you provide only your email address. 

Pay Pal transactions are covered against unauthorised payments sent from your account.

We receive payment through Pay Pal without ever seeing your financial information.

Further information can be found at https://www.paypal.com/uk/webapps/mpp/how-paypal-works

Shipping charges are calculated according to weight.

Please allow adequate delivery time for goods to arrive before contacting us regarding your order.

Cookies

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Guarantee       

Applecross Aromatics strive to ensure your satisfaction with both our products and service. 

As all soaps are handmade, handsliced and wrapped there may be slight variations in apperance, weight, and scent of each bar.

Should you have any comments please do not hesitate to contact us.

Cancellation Policy

Under the Distance Selling Regulations customers are entiltled to cancel any order seven working days (not including weekends or bankholidays) after the day on which the goods are received.  Customers are required to inform Applecross Aromatics of the wish to cancel by e-mailing info@applecross-aromatics.com within the time frame.  Goods must be returned unused, unopened in original packaging, and must be in sellable condition.  Return postage costs are to be met by the customer.

Returns Policy

If any product you receive is faulty or has been damaged in transit please contact us immediately to arrange a suitable exchange. Products must be returned unused and in their original unopened packaging.

Reaching Us

If you need to reach us, please email us on info@applecross-aromatics.com

Alternatively, you can call on:  

or write to us at:

Applecross Aromatics
Applecross
Strathcarron
Ross-shire
Scotland
IV54 8ND. 
 

Copyright notice
All material on this website, including photographs and images (unless otherwise credited), and the text and descriptions of our soap and other products, is Copyright © Applecross Aromatics and may not be reproduced in any way without the prior written permission of the company.

'Girl next to waterfall' photo copyright © Fleeting Image

 

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